About Us

The Information Technology Services Vision demonstrates our commitment to ensuring that, in collaboration with our partners on campus, we continue to identify those initiatives, inefficiencies and strategies that are most important to the University Strategic Plan. 

Our goal of keeping our plan current helps ensure that our resources continue to be aligned with the changing priorities of the University and in full support of the dynamic learning, research, service and student formation initiatives at Northwest Missouri State University

Our Core Values drive and guide us as we serve the University community. As members of the Information Information Technology Services, we are committed to:

• Collaboration: We are dedicated to a constructive, team-oriented environment, gathering varied perspectives, sharing knowledge and building effective partnerships with key stakeholders.
• Continuous Improvement: We strive for operational excellence through the on-going development of the staff, identifying and improving inefficiencies and the continuous improvement of the organization as a whole.
• Innovation: We encourage creative and critical thinking in the development of technology services and solutions.
• People: We listen to, respect and care for faculty, staff, students and one another, both professionally and personally.
• Service: We strive to provide excellent service by being consistent, agile, reliable and accessible to all.
• Transparency: We leverage open communications an thoughtful University processes to be accountable in our interactions and our work.

Office of Information Technology (IT) - Dedicated to your campus technology needs!

800 University Drive
Maryville, MO 64468
IT Help Desk Phone: 660.562.1634
IT Help Desk Email: helpdesk@und-ich.com

Office of Information Technology

Kevin Cagg
Assistant Vice President of Information Technology
660.562.1523
kcagg@und-ich.com

IT Information Security

Kevin Cagg
Interim Director of Information Security
660.562.1523
kcagg@und-ich.com

IT Technology Services Team

IT Infrastructure Services Team

IT Enterprise Applications Team

Jean Jennings Bartik Computing Museum

Jessica Vest
Archivist
660.562.1520
museums@und-ich.com

The Office of Information Technology provides real-world professional development through the office's Technology Support Assistant (TSA) student employment position.

TSAs have a wide variety of duties including staffing the Northwest Technology Service Center and its technology call center!

Apply to be a TSA

The TSA position is typically posted on the Student Employment web site during SOAR and three weeks before each Fall and Spring Finals Week if positions are available.

Any Questions?

• See Tech Help
  • OR
• Contact the Northwest Technology Service Center.
  
  • • 660.562.1634
    • helpdesk@und-ich.com
      • Email is not recommended where timeliness is a factor.
    • Tech Help Hours